Privacy policy

Privacy Policy

Last Updated: September 4, 2024

This Privacy Policy describes how Brococo Paris collects, uses, and discloses your personal information when you access brococoparis.com (hereinafter referred to as the "Site"), use our services, make purchases on the Site, or contact us in relation to the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to any user of the Services, whether they are a customer, website visitor, or any other person from whom we collect information in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any Services.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

Collection and Use of Personal Information
We collect personal information from various sources in order to provide our Services. The information we collect and use depends on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you for communication purposes, service provision or improvement, compliance with applicable legal obligations, enforcement of applicable terms of service, and to protect or defend the Services, our rights, and the rights of users or others.

Types of Personal Information We Collect
The types of personal information we collect depend on how you use our Site and Services. When we use the term "Personal Information," we refer to information that can identify, relate to, describe, or associate with you. Below are the categories and specific types of Personal Information we collect:

Information Collected Directly from You
The information you directly provide to us through our Services may include:

  • Contact Information: Name, address, phone number, email, etc.
  • Order Information: Name, billing address, shipping address, payment details, email, phone number, etc.
  • Account Information: Username, password, security questions, and other security-related details used for account protection.
  • Customer Support Information: Information you choose to provide when communicating with us, such as when sending messages through our services.

Certain features of our Services may require you to provide specific information directly to us. While you may choose not to provide this information, you may not be able to access or use these features if you do not.

Information We Collect Regarding Your Usage
We may automatically collect certain information related to your interaction with our Services (hereinafter referred to as "Usage Data"). We may use cookies, pixels, and similar technologies (referred to as "Cookies") to collect this data. Usage Data may include information such as device information, browser information, network connection details, IP address, and other details related to how you access and use our Site and account.

Information Collected from Third Parties
We may obtain information about you from external services, such as merchants or service providers that collect information on our behalf. This includes:

  • Companies that support our Site and Services, such as Shopify.
  • Payment processors who collect payment information (e.g., bank account, credit or debit card details, billing address) in order to fulfill your order and provide the products or services you requested.
  • External services that track online activities and interactions, including through the use of pixels, web beacons, software development kits, cookies, etc.

All information collected from third parties will be treated in accordance with this Privacy Policy. Please also refer to the section below on External Services Websites and Links.

Purposes for Using Personal Information

  • Providing Products and Services: We use your Personal Information to fulfill our contract with you by processing payments, fulfilling orders, managing your account, sending notifications related to purchases, handling shipping, processing returns, and facilitating other transactions.
  • Marketing and Advertising: We may use your Personal Information for marketing and promotional purposes, including sending promotional communications via email, text, or mail, and displaying advertisements for products or services.
  • Security and Fraud Prevention: We use your Personal Information to detect, investigate, or take action against fraudulent, illegal, or malicious activities.
  • Communication and Service Improvement: We use your Personal Information to provide customer support and improve our Services.

Cookies
Like many websites, our Site uses Cookies. For specific information about the Cookies used by Shopify for running the store, refer to the following: https://www.shopify.com/legal/cookies. We use Cookies to enhance and improve our Site and Services, perform analytics, and better understand how users interact with the Services. We may also allow third-party service providers to use Cookies on our Site to better customize services, products, and advertisements.

Most browsers automatically accept Cookies by default, but you can configure your browser to reject or delete Cookies. Note that blocking or deleting Cookies may negatively affect your user experience, and some features or services may not function properly.

Disclosure of Personal Information
In certain situations, we may disclose your Personal Information to external services for purposes such as fulfilling contracts, legitimate business interests, or complying with legal obligations. This may include:

  • External services such as IT management, payment processing, customer support, and others that help us provide our services.
  • Business and marketing partners for providing services and delivering advertisements.
  • When you consent to the disclosure of your information, such as when you authorize us to share your information for product shipping or social media integrations.

External Services Websites and Links
Our Site may include links to external services that are operated by third parties. We are not responsible for the privacy practices or security of those sites, and we encourage you to review their privacy policies and terms. Links on our site do not imply endorsement of the linked sites or their content.

Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect Personal Information from children. If a parent or guardian believes that their child has provided Personal Information to us, they can contact us to request the deletion of such information.

Security and Retention of Information
No security measures are perfect or invulnerable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transmission. We recommend not sending sensitive or confidential information through insecure channels.

The length of time we retain your Personal Information depends on factors such as account maintenance, service provision, legal obligations, and the need to resolve disputes or enforce applicable contracts and policies.

Your Rights
Depending on your jurisdiction, you may have rights concerning your Personal Information, such as:

  • Right of Access: You may have the right to request access to the Personal Information we hold about you.
  • Right to Deletion: You may request the deletion of your Personal Information.
  • Right to Correction: You may request corrections to inaccurate Personal Information.
  • Right to Data Portability: You may have the right to request a copy of your Personal Information and transfer it to other services.
  • Right to Restrict Processing: You may request to limit how we process your Personal Information.
  • Right to Withdraw Consent: If we rely on consent to process your Personal Information, you may withdraw your consent at any time.
  • Right to Object: If we deny your request, you have the right to challenge our decision.

These rights may be exercised by contacting us using the details below.

Complaints
If you have concerns about how we handle your Personal Information, please contact us. If you are not satisfied with our response, you may have the right to file a complaint with the relevant data protection authority.

International Users
Please note that we may transfer, store, and process your Personal Information outside your country of residence. Your information may be processed by staff, service providers, and partners in other countries.

Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us via email at info@brococoparis.com.